What Is a Neobank?
In plain English
A neobank is a financial institution that operates entirely online without physical branches, offering banking services through mobile apps and websites. Neobanks typically provide fee-free checking and savings accounts, early direct deposit, and intuitive budgeting tools. Some hold their own bank charters while others partner with traditional banks.
How Are Neobanks Different from Online Banks?
The terms overlap, but neobanks are typically startup-style companies built mobile-first from scratch (Chime, Current, Varo), while online banks are often digital divisions of established institutions (Ally, Marcus by Goldman Sachs, Discover). Neobanks tend to emphasize fee elimination and financial wellness features, while online banks focus on competitive APYs and a broader product suite including CDs and loans.
What Are the Pros and Cons?
Pros: No monthly fees, no minimum balances, early direct deposit, real-time notifications, and user-friendly apps. Cons: No physical branches for in-person service, limited product range (many lack loans or CDs), potential dependency on a partner bank for FDIC insurance, and some have experienced service disruptions when partner bank relationships change.
Is Your Money Safe at a Neobank?
Your money is safe if it is held at an FDIC-insured partner bank or if the neobank holds its own bank charter. It's worth checking whether deposits are FDIC-insured and through which institution. Some neobanks spread deposits across multiple partner banks to provide coverage beyond the standard $250,000 limit. Read the deposit agreement carefully before opening an account.
Frequently asked questions
Can I deposit cash at a neobank?
Most neobanks allow cash deposits through retail partners like Green Dot (available at CVS, Walgreens, etc.) for a small fee. Some also accept mobile check deposits. However, the process is less convenient than walking into a traditional bank branch.
Do neobanks charge fees?
Most neobanks eliminate common fees like monthly maintenance, overdraft, and minimum balance fees. However, some charge for premium features, out-of-network ATM use, or expedited transfers. Many experts recommend reviewing the fee schedule before signing up.
Keep exploring
Related terms
Fintech
Fintech (financial technology) refers to companies that use technology to deliver financial services more efficiently, often challenging traditional banks.
Mobile Banking
Mobile banking lets you manage your bank accounts, transfer money, deposit checks, and pay bills from your smartphone or tablet.
Digital Wallet
A digital wallet is a smartphone app or electronic system that stores payment information, allowing you to make purchases and transfer money without physical cards or cash.
High-Yield Savings Account
A high-yield savings account offers significantly higher interest rates than traditional savings accounts, typically available through online banks.