At a glance
Use
Information helps us provide and improve Lumen.
Connections
Financial accounts connect through third-party providers.
Control
You can request access, updates, or deletion.
This summary is for orientation. The complete policy below controls.
Important disclaimer
All services, insights, and content provided by Lumen are for informational and educational purposes only. Nothing in our platform constitutes financial, investment, tax, or legal advice. We do not provide individualized recommendations or act as a financial advisor, and you should not rely on Lumen for making financial decisions. Always consult with a licensed professional before taking any financial action.
Information we collect
Personal information
- Account registration details.
- Financial information provided through connected accounts via third-party services (e.g., Plaid).
Usage data
Information about how you use Lumen, such as features accessed and interactions within the app.
How we use your information
- Provide personalized financial insights using AI.
- Improve our service by analyzing user behavior and preferences.
- Respond to support requests and inquiries.
AI usage and data sharing
We leverage AI technologies, like ChatGPT, to generate personalized financial insights. While we process user-provided information via AI, your data is not sold or shared externally for marketing purposes. These insights are automatically generated and are not reviewed by financial professionals.
Please note: All AI-generated content is purely informational and should not be interpreted as financial advice. Lumen is not responsible for decisions made based on this content.
Third-party services
We use third-party providers like Plaid to securely connect your financial accounts. These providers have their own privacy policies and terms.
Security
We implement robust security measures to protect your data against unauthorized access or misuse.
Data retention
Your data is retained only as long as necessary for the purposes outlined in this policy or as required by law.
Your rights
You have the right to access, update, or delete your personal information by contacting us at support@lumenmoney.io.
Changes to this policy
We may update our privacy policy periodically. We will notify you of any significant changes through the app or via email.
Contact us
For questions or concerns regarding your privacy, contact us at support@lumenmoney.io.